Support Services

Are you not a customer yet?
Are you a combit customer?

Are you not a customer yet?

Do you have questions about our products or are you interested in a personal offer? Feel free to contact our Sales and Services team: T +49 (0) 7531 90 60 10 or get in touch via the contact form.

  Information and FAQs for Everybody

Are you already a customer?

If you have any questions regarding your combit product or require support - we are happy to help with words and deed. Our Support Center is your central access point for all support questions regarding our products.

Welcome to the Support Center

• Anytime: Submit support cases around the clock. Edit them, check them and manage them - even reopen closed cases
• Clearly laid out: E-mail confirmation with all important data after every support request
• Transparent: Continuous follow-up and documentation of the entire support process
  through an individual CaseID
• Convenient: Simplified direct data exchange 
• Important: Set the priority level for your support request yourself
• Individual: Rate your support experience 

How to Get Help Quickly:

Log in to your user account or create a new account.

Register your product and have a look at the above mentioned support concept.

Free alternative: Please check if your question has been discussed in the Knowledge Base or in the Forums.

Contact us through the Support Center. You will receive a response generally within two business days.