The protection of your privacy is very important for you. That's why we place great importance on data protection and take appropriate security measures to protect your data against unauthorized access. With this declaration we'd like to inform you about our measures concerning information security as well as which data we collect and how we use it.
You can visit our sites using a secure connection. A secure connection allows a secure data exchange (SSL) between your local system and our internet server. Our internet server has been certified by VeriSign, one of the world's leading global certificate authorities. VeriSign and we make every effort to ensure the protection of your data. At the moment, we use an encryption of 128 bit. The exchange of your order details between our internet server and our local servers is also encrypted. For that we're using the Blowfish algorithm with an encryption of 64 Bit.
We handle your data with great care, but it is not possible to guarantee that no unauthorized access will occur within an internet connection even when using encryption.
Security Takes Time
A secure connection is slower than a normal connection. Not all browser types are capable of supporting secure connections. To figure out whether your browser is able to support secure connections, please have a look at the corresponding (online) documentation. If any additional questions arise, please turn to the developer of your browser.
Questions Regarding the Secure Connection
We would be happy to answer any questions which may arise regarding the secure connection with our websites.
Phone +49 (0) 7531 906010
Your Data and Information
Automatically Collected Information
The combit website collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your internet protocol (IP)address , your browser type, date and time of your query and address of the site you entered our website from. We collect and use this information to operate, develop and improve our website contents and services for you. Of course, if necessary, we reserve the right to use this data for law enforcement purposes.
For certain services, such as for example payment transactions or providing service-packs online we may request personal data such as address details, email address, serial number of your combit product, credit card data or other payment information. Using all these pieces of personal data requires that you assigned us accordingly and thereby allowed us to do so. We hope this will help you make an informed decision about sharing your personal information with us.
It may be necessary to externalize your personal data when we are required to do so by law or have a good reason to belief that access, preservation and disclosure is necessary in any of the following limited circumstances:
- Compliance to the law or defense of claims against us or our website
- To protect the property of combit and its websites or
- To protect the rights or safety of combit employees, customers of our products and services or the public.
Control over your Personal Data
Apart from in the circumstances mentioned above, we do not rent or sell personally identifying information that you provided on our website to other companies or individuals unless we have your consent. If you agree, we will inform you by email about new versions, new products and special offers. Printed information would reach you less often and with delay. You can always cancel our information service. However if you you are a customer meaning that you have purchased a combit product we assume that independent from the option to take part in our information service or newsletter, you would want to receive important information about the product you are using very few times per year. We consider it important to inform you, for example, when a new version of your product is available. This absolutely basic product information begins as soon as you have given us your email address as a customer who is using a combit product.
We use a conversion tracking method to monitor the success of our Google AdWords campaign. This will add a cookie to your computer when ever you access our site via a Google ad. This cookie delivers a response whether you have downloaded a trial from our site or not. As per Google this cookie expires in 30 days, and Google does not track personally identifying information. Google informs the use of separate servers for conversion tracking and search results, which protects your privacy. If you don't wish to participate in tracking activities you can easily reject this cookie by setting your Internet browser user preferences accordingly.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Facebook Social Plugins
Our website uses Social Plugins ("Plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The Plugins can be recognized by the Facebook logo (a white "f" in a blue square, or a "thumbs up" or "like" sign) or are marked “Facebook Social Plugin”. You can view a list of Facebook Social Plugins and what they look like here: http://developers.facebook.com/plugins
Whenever you access a page on our website that contains a Plugin, your browser will connect directly with the Facebook server. The contents of the Plugin are transferred directly from Facebook to your browser, which then incorporates it into the website. Thus, we do not have any control over the volume of data that Facebook collects via this Plugin. The site (http://www.facebook.com/help/?faq=17512) reflects our current state of knowledge:
By the integration of the Plugin, Facebook receives the information that you have accessed the corresponding page on our website. If you are logged in to your Facebook account, Facebook can match the visit specifically to your Facebook account. If you use the Plugins to interact - by clicking the 'like" button or entering a comment for instance, this information is transferred directly from your browser to Facebook, where it is stored. Even if you do not have a Facebook account, it is still possible for Facebook to identify and store your IP address.
The purpose and scope of data collection and the processing and use of such data by Facebook, as well as your rights and account privacy settings, are set out in Facebook's data protection provisions:
If you have a Facebook account but do not want Facebook to collect information about you via our website and to link this information with your account, you will need to log out of your facebook account before visiting our website.
You can also block Facebook Social Plugins by using add-ons for your browser, such as "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).
Links to other Websites
Our website contains links to other sites which are not ours. We don't have any influence on the privacy practices or the contents of these sites. We include links to improve our services for you by making corresponding information accessable. Please be aware of the privacy practices of these sites. combit is not responsible for the use and the content of these sites.
P +1 800 256 3608 (toll-free from the USA) or +49 7531 90 60 10
Thank you for the confidence you place in us!